Killeen AUTO REPAIR

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

Steve was my technician and he did a wonderful job on my car. I finally feel safe driving on the road, and if anything doesn’t seem right, they are totally open to checking it out to make sure that you’re satisfied!

5

I won't take my car any other place, honestly the best in town. The customer service is amazing and Adam went above and beyond! If you ever need anything done to your car, just take it to them! Thank ya'll so much.

5

Took in my 2015 Subaru as it was losing power and smoking. Long story short the engine needed replaced. I was referred to AutoEuphoria by a family friend. Though naturally I went in expecting to be given the run around. I met Adam in the office and we discussed the options. After a few days he called with the news. Upon arrival I was presented with not just a quote, but test results, and options. All laid out in the open. Adam then diligently went to work on my extended warrenty for the repairs. Which was quickly denied by the warrenty company as my vehicle had aftermarket mods done before my purchasing of it. Even so, I was not tossed out as I've experienced in the past at other shops worrying about payment. Instead, Adam gave other options and even educated me on how to go about them. You know the saying "The customer is always right." Well that has its limits, and I am happy for it. When discussing options I was told several times I was wrong, given proof, and education as to why. For once to be treated as a valued client, and not merely a work order. Once things were set in motion. Zack and the team of experts hit my car with a vengence. Not only did they replace the engine and work through a marathon of issues. They went through my car with a fine tooth comb. Not only did they get my vehicle back on to the road, they made sure I won't have any issues going down the road. I was consulted immediately on all issues the team found in a straight forward and professional manner. To sum up Auto Euphoria I would say this; It's often said "You can have cheap, or you can have quality." Well the professionals at Auto Euphoria won't bake you a cake, and hand you a fork with which to eat it. What they will do is give you professional, quality work without taking you for a ride in the process.

5

Best shop my car have ever been too and I have been to alot. Best price in town. Friendly, clean , fast service ever. Love the warranty they have after they repares . Adam was awesome & very friendly. Just love this place.

5

I can't speak highly enough about this shop. After several visits to the VW dealership about a vibration issue I had, I was told it was"normal wear and tear" on my car and nothing was wrong, I was very frustrated something was wrong eith my car. I then brought my car here and asked them if they could diagnose the issue. After speaking with Walt and telling him about my problems with the deaIership I made an appointment and dropped my car off to see what they could do to help. It only took them a few hours to figure out exactly what was going on and they had it fixed and running perfectly again, they even stayed open past closing time so I could come pick it up! Joe explained to me everything that he found/what he did and why it was doing what it was doing. These guys are absolutely the most professional shop in the area and very obviously know what they are doing. Total professionals here they obviously care about what they're doing.

5

I drove from Austin to Killeen, where I have family, to get my very well loved Suburban (200K miles) worked on. First, prices are just better! Second, they didn't try to sell me on things I didn't need! A bit neglected, I needed spark plugs/wires, transmission flush and filter and brake pads and rotors. They were fast, efficient and Adam even talked out what needed to be done next, but with no pressure. The tech, Orlando, even worked harder to see why the check engine light was still on, pinpointed it and shared the timeframe for those two items. I am very grateful to have found a shop I can trust!

5

my experience here was great because the guy in front who attended me made sure everything went smooth his name was Adam McKeever and also my technician Orlando Martinez was amazing he worked on my car and since then I haven’t had any issues with My vehicle I would definitely suggest this place for anyone who has any car troubles they are the best at what they do. It was a great first experience.

5

This is the only shop in town that I will trust with my vehicles, honest good people! They have done work on my BMW 335i and My new Mercedes Benz C63 AMG, I've never felt slighted and feel they have always been honest! They will continue to get my business Jesse and Joe are extremely knowledgeable and will help you to ensure that your every need is met! 5 Stars!!!!!

4

Edit 5/16/18: A little disappointed in my last visit here. I went here one time before when my car had issues with its starter, Adam was very helpful and quick to make me feel like he was taking care of me. Had an awesome experience. Well come around a month later my husbands car needs some work, I had it taken in and they quoted us a huge price. When I went in to pick up the vehicle Adam said that he would try his best to see about getting a lower cost since he has worked with me before. He said to call him the next day. The next morning comes around and I call him, super friendly and tells me he is just waiting on his boss to come in then he will call me back as soon as he speaks with him. Okay cool. Well I'm waiting, and mind you I'm waiting on getting work done at another shop in hopes they can lower the cost and avoid having to tow the car to another shop. He never calls. I call back and they are like oh he left early. I understand we get busy and what not but I didn't appreciate that I could have been getting the car taken care of at another place when instead I ended up waiting for a call that wasn't going to happen. He did tell me he was going to be out of town starting the following day until Monday, but I still find it no excuse to not have called me back or at least ask for someone else to call me back. And I'm not mad that they couldn't lower the price, I understand they need to make their money and what not. What I am upset about is the customer service I received this time around. Had an awesome experience here. I called this morning because my starter went out. Adam was very honest and helpful, I was able to get my car in and out the same day thanks to Zach, who did the job! I liked that Adam kept in contact with me and let me know what was going on every step of the way. Very clean and nice atmosphere. Everyone there was friendly. 10/10 would recommend to a friend!

5

Great place!! Wonderful people and great prices. Got my car diagnosed and fixed in a timely manner. Customer service was splendid! Kept me updated the whole time and didn't do anything without my permission. Will definitely take my car back here if necessary.

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