Incredible customer service. The shop, and customer service area sets itself apart from the other cookie cutter chain auto shops. The shop displays a more personal touch, making it more family friendly as expected from a local small business. However, the quality of work and professionalism is far from small. All the techs take the time to explain all conditions, without pushing any unnecessary repairs, or swaying you towards more expensive options. The work is always timely and the staff keeps you updated. I am in no way a car guy, so having a shop that takes care of the vehicle and the customer and not just their pockets is a huge change of pace from all of the other chain shops in the area. Both my wife and I have come to this shop and there was absolutely no difference in the service we received, regardless of gender, knowledge or vehicle. Respectful and fair staff, equally respectful pricing Highly recommended.