Killeen AUTO REPAIR

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

5

I received outstanding service at Auto Euphoria

Hey Mr. Fahie. We appreciate your business and the opportunity to serve you. Thank you for taking the time to write this. Please don't hesitate to call or stop by if you need anything!

- Auto Euphoria
5

Great service

5

Auto Euphoria is my go to shop for Volkswagen/Audi work. It's such a relief not to have to drive to Austin for specialty work, tunes and routine maintenance.

5

Always a pleasure having my car worked on here they treat you very well and you can honestly trust the work being done.

5

I had lowering springs put on my car here. Excellent work, and I was very pleased with the customer service. Highly recommend calling them for your vehicle maintenance needs. See my before and after pictures.

5

5

Auto Euphoria has set the bar extremely high, and I would be hard pressed to ever take my vehicle(s) anywhere else ever again. The establishment is extremely clean and inviting. About 1-2 weeks ago I came in and expressed concerns regarding some potential electrical issues, in addition to some weird jerkiness from the engine, and overall sloppy feelings I was getting from driving a 20th Anniversary GTI I am trying to bring back to its former glory. Immediately Mario let me know that he wants to get me taken care of but due to some ongoing projects the AE team was working on, it would be best to try the following week: Already a great sign that they didn't hold my vehicle hostage in the interest of trying to make sure I spent my money there. The following week, I came in and Mario remembered exactly who I was, my vehicle and the issues I (very) briefly explained to him over a week ago. He got me hooked up, and laid down the step-by-step process for costs, what will be done, what constitutes more diagnostic time, and that no work will be done without my approval. The biggest thing that other shops don't do that AE does was the online web portal that showed pictures, and detailed descriptions of what was being looked at, and what they found. I have this problem where I want to make sure the work is done correctly, but I don't always have the space, or expertise to do that :-) - This process was AMAZING, and it kept me in the loop without having to bother the AE team. After diagnostics were complete, Mario very carefully and expertly explained all findings I had initial concerns with, IN ADDITION to the findings for issues I mentioned that as well were not the primary concern. There was absolutely no pressure to purchase these other services, and it was very obvious from the get-go that they truly were looking out for my safety and other valid concerns I have while trying to restore a 20+ year old car. Turnaround time was absolutely insane with how quick this occurred. I dropped the vehicle off on a Thursday, and it was ready by Monday MORNING! I am absolutely floored by the professionalism I experienced when using AE, and I don't think I've ever received any vehicle I've owned back in BETTER SHAPE than when I dropped it off! Mario, my service advisor, and Joseph, the technician that worked on my vehicle are absolutely phenomenal at their jobs, and if it were up to me, they would get a free week off from work. Keep up the great work, and I will be bringing all of my VWs down to AE from this point on - The 40 min drive is worth every penny.

5

Friendly and kind staff knowledgeable about the service i needed. Adam was extremely informative with additional services that my vehicle needed as well gave me a call to ask my permission than delivered with a superb job. Thanks!

5

Excellent, timely service.

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